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1. Information We Collect
- Information You Provide to Us
- We collect information that you choose to share with us, such as when you fill out a contact form, send us an email, call our office, or submit an employment inquiry. This may include:
- Your name, email address, phone number, and mailing address
- Company or organization name, if you are contacting us on behalf of a business
- Project details, such as property location, project type, scope, budget range, timeline, and any drawings, photos, or documents you send us
- Résumés, portfolios, cover letters, and related information submitted through employment inquiries
- Any other information you include in your messages to us
- Information Collected Automatically
- When you visit the Website, certain information is collected automatically through our hosting platform, analytics tools, cookies, and similar technologies. This may include:
- IP address and general location (such as city or region)
- Browser type, device type, and operating system
- Pages viewed, time spent on pages, links clicked, and the website or search engine that referred you
- Date and time of your visit
- Information From Third Parties
- We may receive information about you from third parties, such as social media platforms when you interact with our profiles, referral partners, or analytics and advertising providers that report on how visitors find and use the Website.
2. How We Use Your Information
- We use the information we collect for legitimate business purposes, including to:
- Respond to your inquiries and requests for information
- Evaluate potential projects and provide proposals, consultations, and design services
- Communicate with you about an active or prospective project
- Review employment applications and contact candidates
- Operate, maintain, and improve the Website and its content
- Understand how visitors use the Website so we can make it more useful
- Send occasional updates about our work, if you have opted in to receive them
- Protect the security of the Website and prevent fraud, spam, or misuse
- Comply with legal obligations and enforce our Terms of Use
3. Cookies and Tracking Technologies
Cookies are small text files stored on your device when you visit a website. We and our service providers use cookies, pixels, and similar technologies to keep the Website working properly, remember your preferences, and measure Website traffic and performance.
We may use third-party analytics services, such as Google Analytics, to collect and analyze usage information. These providers may set their own cookies and process information according to their own privacy policies. You can learn how Google uses information by visiting https://policies.google.com/technologies/partner-sites, and you can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
Most web browsers let you block or delete cookies through their settings. If you choose to disable cookies, some parts of the Website may not function as intended.
4. How We Share Your Information
- We do not sell your personal information. We share information only in the limited situations described below:
- Service providers: We work with trusted vendors that help us operate our business and the Website, such as web hosting, website maintenance, email, analytics, and marketing providers. These companies may access your information only as needed to perform services for us.
- Project collaborators: When you engage us for a project, we may share relevant project information with consultants, engineers, contractors, and other professionals involved in that project, as necessary to deliver our services.
- Professional advisors: We may share information with our attorneys, accountants, insurers, and other advisors when reasonably necessary.
- Legal requirements: We may disclose information if required by law, subpoena, or court order, or when we believe disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
- Business transfers: If our firm is involved in a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.
- With your consent: We may share information for other purposes when you have given us permission to do so.
5. Third-Party Links and Embedded Content
The Website may contain links to third-party websites and embedded content, such as videos from YouTube or links to our profiles on Facebook, Instagram, LinkedIn, and X. These third parties operate independently and may collect information about you according to their own privacy policies. We are not responsible for the content or privacy practices of any third-party website or platform, and we encourage you to review their policies before sharing information with them.
6. Data Retention
We keep personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including responding to inquiries, completing projects, meeting professional record-keeping requirements, resolving disputes, and complying with legal obligations. Project records may be retained for longer periods where required by professional standards or applicable law. When information is no longer needed, we delete it or store it in a form that no longer identifies you.
7. How We Protect Your Information
We use reasonable administrative, technical, and physical safeguards to protect the information we collect from loss, misuse, and unauthorized access. However, no website, internet transmission, or electronic storage system is completely secure. We cannot guarantee absolute security, and you share information with us at your own risk. Please avoid sending highly sensitive information, such as financial account numbers, through our contact forms or by email.
8. Your Choices and Rights
- You have choices about the information we hold about you. You may:
- Ask us what personal information we have about you
- Ask us to correct or update information that is inaccurate
- Ask us to delete your personal information, subject to legal and professional record-keeping requirements
- Unsubscribe from marketing emails at any time by using the unsubscribe link in the email or by contacting us directly
- Depending on where you live, you may have additional rights under state privacy laws. To make a request, please contact us using the information at the end of this Privacy Policy. We may need to verify your identity before completing your request, and we will respond within the time required by applicable law.
9. Children's Privacy
The Website is intended for adults and is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it.
10. Do Not Track Signals
Some web browsers offer a “Do Not Track” setting. Because there is no common industry standard for how to respond to these signals, the Website does not currently respond to Do Not Track requests.
11. Visitors From Outside the United States
The Website is operated in the United States and intended for users in the United States. If you access the Website from another country, you understand that your information will be transferred to, stored, and processed in the United States, where privacy laws may differ from those in your country.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, we will post the updated version on this page and revise the “Effective Date” above. We encourage you to review this page periodically. Your continued use of the Website after changes are posted means you accept the updated Privacy Policy.
13. Contact Us
If you have questions about this Privacy Policy or would like to make a privacy request, please contact us:
Plexus Research & Design
914 Howell Mill Road NW, Suite 4004, Atlanta, Georgia 30318
Phone: (404) 519-7728
Email: office@plexusrd.com